Terms of service
DOLCE PIATTI TERMS AND CONDITIONS
OVERVIEW
Welcome to Dolce Piatti! The terms "we," "us," and "our" refer to Dolce Piatti. Dolce Piatti operates this store and website, including all associated information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience ("Services"). Dolce Piatti is built on Shopify, which enables us to provide the Services to you.
The following Terms and Conditions, together with the policies mentioned herein ("Terms and Conditions" or "Terms") describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights and address topics such as warranty disclaimers and liability limitations.
By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy. Please visit our Privacy Policy page for details. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms and Conditions, you represent that you are of legal age in the state or region where you reside and that you permit minor family members to use the Services on devices that you own, have purchased, or manage.
To use our Services, including accessing or navigating our online shops or purchasing products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and delivery information. You represent and warrant that all information you provide in our shops is correct, current, and complete, and that you are fully authorized to provide such information.
You alone are responsible for the security of your account login credentials and for all activities on your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We have made efforts to represent our products and services as accurately as possible in our online shops. However, please note that the colors or appearance of products may differ from the colors displayed on your screen due to the device you use to access the shop and its settings and configuration.
We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or match the representations in our online shops.
All product descriptions may be changed at any time and without notice at our sole discretion. We reserve the right to remove products from inventory at any time and to limit, on a case-by-case basis, the quantities of products we offer to a particular person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you are making a purchase offer. Dolce Piatti reserves the right to accept or reject your order at its sole discretion for any reason. Your order is deemed accepted only upon confirmation by Dolce Piatti. Receipt and processing of your payment is a condition of order acceptance. Please carefully review your order before submitting, as Dolce Piatti may not be able to consider cancellation requests after order acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided with the order.
Returns or exchanges of your purchases will be made exclusively in accordance with our Returns and Refunds Policy. For details, please visit our Returns and Refunds section.
You represent and warrant that your purchases are intended for your personal use or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and special offers may change without prior notice. The price charged for a product or service is the price in effect at the time of order and will be stated in the order confirmation email sent to you. Unless otherwise explicitly stated, the quoted prices do not include taxes, shipping, handling, customs, or import fees.
Prices shown in our online shops may differ from prices in physical stores or in online shops operated by third parties. We may occasionally offer promotions for the Services that may affect pricing and are subject to different terms than these Terms and Conditions. In case of conflict between promotional terms and these Terms and Conditions, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is truthful, correct, and complete, (ii) you are authorized to use this credit card for purchases, (iii) charges incurred by you will be covered by your credit card company, and (iv) you will pay the amounts you incur at the stated prices, including shipping and handling fees and all applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping service providers, customs clearance, or events beyond our control. Once we transfer the products to the shipping service provider, ownership and risk of loss transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all brands, trademarks, text, representations, images, graphics, product reviews, video and audio files, design, selection, and arrangement, are owned by Dolce Piatti, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms and Conditions permit you to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit the material in the Services. Unless expressly provided herein, no provision of these Terms and Conditions grants you a license or other rights regarding patents, trademarks, copyrights, or other intellectual property of Dolce Piatti, Shopify, or third parties, and such rights cannot be derived from these provisions. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Dolce Piatti.
The names, logos, product and service names, designs, and slogans of Dolce Piatti are trademarks of Dolce Piatti or its affiliates or licensors. You may not use these trademarks without prior written permission from Dolce Piatti. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of the respective rights holders.
SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services that we do not monitor, control, or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim any liability arising from or related to the use of optional third-party tools.
Use of the optional tools offered on the website is entirely at your own risk and discretion. You are responsible for familiarizing yourself with and accepting the terms and conditions under which the tools are provided by the respective third-party providers.
We may also offer new features through the Services in the future (including releasing new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms and Conditions.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for verifying or evaluating the content or accuracy of third-party materials or websites that you access at your own discretion. If you choose to leave the Services to access these third-party materials or websites, you do so at your own risk.
We are not liable for damages or losses resulting from your access to third-party websites or from purchasing or using products, services, resources, or content on third-party websites. You should carefully review the policies and procedures of the third party and ensure you understand them before conducting a transaction. Complaints, claims, concerns, or questions about third-party products and services should be directed to the respective third party.
SECTION 9 – OUR RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately characterizes Shopify's relationship to your store and should not be removed or altered].
Dolce Piatti is operated by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our shop are conducted directly with Dolce Piatti. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspects of the business between you and Dolce Piatti, including injuries, damages, or losses resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all liability for any claims, damages, and liabilities arising from or related to your purchases and transactions with Dolce Piatti.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy. Please visit our Privacy Policy page for details. Additionally, certain personal data may be subject to Shopify's Privacy Policy. By using the Services, you confirm that you have read these Privacy Policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services will be shared with Shopify and third-party providers, which may be located in countries other than the country where you reside, in order to provide the Services to you. For more information on how we, Shopify, and our partners use your personal data, please visit our Privacy Policy page.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, recommendations, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display this Feedback in any medium for any purpose, including commercial use. We may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms and Conditions.
You also represent and warrant that: (i) you own the Feedback content or have all necessary rights to it; (ii) you have disclosed all compensation or incentives you received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms and Conditions. We are not obligated to (1) treat your Feedback as confidential, (2) pay compensation for your Feedback, or (3) respond to your Feedback.
We reserve the right, but are not obligated, to monitor, process, or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property rights of a party or these Terms and Conditions.
You represent that your Feedback does not violate the rights of third parties, including copyrights, trademarks, privacy rights, personality rights, or other personal or property rights. You further represent that your Feedback does not contain defamatory or otherwise unlawful, offensive, or obscene statements and is free from computer viruses or other malware that could adversely affect the operation of the Services or any associated website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of the Feedback. You are solely responsible for your Feedback and its accuracy. We are not responsible for and do not assume liability for Feedback published by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions, which may relate to product descriptions, pricing, promotions, offers, product shipping costs, delivery times, and availability. In case of inaccurate information, we reserve the right to correct errors, inaccuracies, or omissions, to change or update information, or to cancel orders at any time and without prior notice (even after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services: (a) for unlawful or malicious purposes; (b) to violate international, federal, state, provincial, or local regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms and Conditions; (g) to send or cause to be sent advertising or promotional material, including "junk mail," chain letters, "spam," or other similar promotional schemes; (h) to impersonate or attempt to impersonate another natural or legal person; or (i) to engage in any other conduct that restricts or inhibits the use of the Services or that, at our discretion, could harm Dolce Piatti, Shopify, or users of the Services or expose them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or other types of malicious code that adversely affect the functionality or operation of the Services in any way; (b) reproduce, duplicate, copy, sell, resell, or exploit portions of the Services; (c) collect or track personal data of others; (d) conduct spam, phishing, pharming, pretexting, spider, crawl, or scrape activities; or (e) compromise or circumvent the security features of the Services or any associated website, other websites, or the Internet. We reserve the right to suspend, disable, or close your account at any time and without notice if we determine that you have violated any part of these Terms and Conditions.
SECTION 14 – TERMINATION OF CONTRACT
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice. You remain liable for all amounts due through the date of contract termination.
The following sections shall remain in effect after termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability Clause, Waiver Clause, Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions that by their nature should survive termination.
SECTION 15 – WARRANTY DISCLAIMER
The information presented on or through the Services is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. If you rely on this information, you do so at your own risk. We disclaim any liability and responsibility arising from your reliance on these materials or the reliance of other visitors to the Services or others informed by their content.
EXCEPT AS EXPRESSLY STATED BY DOLCE PIATTI, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 – LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, DOLCE PIATTI, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL IN NO EVENT BE LIABLE FOR INJURIES, LOSSES, CLAIMS, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUES, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING OUT OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, RESULTING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT OR LOSSES OR DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR CONTENT PUBLISHED, TRANSMITTED, OR OTHERWISE PROVIDED THROUGH THE SERVICES (OR PRODUCTS), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Dolce Piatti, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorney's fees, that are payable to third parties and arise from (1) your violation of these Terms and Conditions or the documents referenced herein, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claims, provided that failure to provide prompt notice does not relieve you of your obligations unless you are substantially disadvantaged. We may direct the defense and settlement of any such claim at your expense, including the selection of counsel; however, we will not settle any claim that requires non-monetary obligations from you without your consent (which may not be unreasonably withheld). You shall cooperate in the defense of indemnification claims, including by providing relevant documents.
SECTION 18 – SEVERABILITY CLAUSE
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, such provision shall nevertheless remain in effect to the maximum extent permitted by law, and the unenforceable portion shall be deemed severable from these Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such a determination.
SECTION 19 – WAIVER CLAUSE AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.
These Terms and Conditions and all policies or operating rules published by us on this website or regarding the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, notices, and offers, whether oral or written, between you and us (including but not limited to prior versions of the Terms and Conditions).
Ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
SECTION 20 – ASSIGNMENT
You may not transfer, assign, or convey this agreement or your rights or obligations hereunder without our prior written consent, and any attempt to do so is void. We may assign, transfer, or delegate these Terms and Conditions and our rights and obligations without consent or notice to you.
SECTION 21 – GOVERNING LAW
These Terms and Conditions and all separate agreements under which we provide the Services to you shall be governed by and construed in accordance with the federal, state, or territorial courts of the country where Dolce Piatti is headquartered. You and Dolce Piatti consent to the jurisdiction and personal jurisdiction of these courts.
SECTION 22 – HEADINGS
The headings used in this agreement are for convenience only and have no effect on these Terms and Conditions.
SECTION 23 – AMENDMENTS TO TERMS AND CONDITIONS
You may view the current version of the Terms and Conditions at any time on this page.
We reserve the right to update, modify, or replace portions of these Terms and Conditions at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. We will notify you of any material changes to these Terms in accordance with applicable law. Such changes shall become effective on the date specified in the notice. By continuing to use or access the Services after changes to these Terms and Conditions have been posted, you agree to such changes.
SECTION 24 – CONTACT INFORMATION
If you have questions about the Terms and Conditions, please contact us at infodolcepiatti@gmail.com.
Our contact information is listed below:
Business Name infodolcepiatti@gmail.com Business Address Company Phone Number Trade Register Number VAT Number